Jump to content

Character transfer to another account


AkosRetes

Recommended Posts

Dear Members!

 

I have an account with one character. My son started to learn and play with this account and he created more another characters.

Now I want to split the characters into two account.

The plan is:

1. I will create an account to my son with his child email address.

2. I will transfer his characters to his new account.

3. My character will remain on original account (mine).

 

I don't know that:

1. Character transfer is possible?

2. Character transfer in family environment is valid operation?

3. How to do it?

 

Thank you for your help!

dd

 

Link to comment
Share on other sites

On 3/15/2021 at 2:46 PM, AkosRetes said:

Dear Members!

 

I have an account with one character. My son started to learn and play with this account and he created more another characters.

Now I want to split the characters into two account.

The plan is:

1. I will create an account to my son with his child email address.

2. I will transfer his characters to his new account.

3. My character will remain on original account (mine).

 

I don't know that:

1. Character transfer is possible?

2. Character transfer in family environment is valid operation?

3. How to do it?

 

Thank you for your help!

dd

 

Hello,

Please open ticket @ support.ragnarevival.com/ with all the details(igns and usernames) and reason (why new account is created, etc) and we will see if it's feasible.

Once we receive the ticket we will reply with appropriate solution.

Link to comment
Share on other sites

  • 4 weeks later...
On 3/24/2021 at 9:50 AM, AkosRetes said:

We've sent a "family" 🙂 ticket for you!

 

Dear Optimus!

You wrote:

Quote

After reading your ticket and apologizes for the delay, I am afraid that we are not able to split up one account into two accounts as we do not offer this type of commodity. You will need to create a whole different account for your son to play.

Thank you for the time you spent with investigation!

Then I will need to start and rebuild my character in different account. :-( That is that. I just sad because of lost (but not wasted) time.

 

Thanks!

 

Best regards

    dd

 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...