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Account related question

Question

When I try to select a character and enter the game I get this message:

"You are our of available paid playing time. game will shut down automatically. (10)"

How can I get rid of this?

 

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Not sure but made you the Char in a VIP slot? The last 3 slots are only accessible when you have VIP active. 

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That is possible, you need an item in cash shop for that, forgot the name tho (can't check in game right now).

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