AkosRetes Posted March 15, 2021 Report Share Posted March 15, 2021 Dear Members! I have an account with one character. My son started to learn and play with this account and he created more another characters. Now I want to split the characters into two account. The plan is: 1. I will create an account to my son with his child email address. 2. I will transfer his characters to his new account. 3. My character will remain on original account (mine). I don't know that: 1. Character transfer is possible? 2. Character transfer in family environment is valid operation? 3. How to do it? Thank you for your help! dd Link to comment Share on other sites More sharing options...
Optimus Prime Posted March 17, 2021 Report Share Posted March 17, 2021 On 3/15/2021 at 2:46 PM, AkosRetes said: Dear Members! I have an account with one character. My son started to learn and play with this account and he created more another characters. Now I want to split the characters into two account. The plan is: 1. I will create an account to my son with his child email address. 2. I will transfer his characters to his new account. 3. My character will remain on original account (mine). I don't know that: 1. Character transfer is possible? 2. Character transfer in family environment is valid operation? 3. How to do it? Thank you for your help! dd Hello, Please open ticket @ support.ragnarevival.com/ with all the details(igns and usernames) and reason (why new account is created, etc) and we will see if it's feasible. Once we receive the ticket we will reply with appropriate solution. Link to comment Share on other sites More sharing options...
AkosRetes Posted March 24, 2021 Author Report Share Posted March 24, 2021 Dear Optimus! We've sent a "family" 🙂 ticket for you! Best regards dd Link to comment Share on other sites More sharing options...
AkosRetes Posted April 20, 2021 Author Report Share Posted April 20, 2021 On 3/24/2021 at 9:50 AM, AkosRetes said: We've sent a "family" 🙂 ticket for you! Dear Optimus! You wrote: Quote After reading your ticket and apologizes for the delay, I am afraid that we are not able to split up one account into two accounts as we do not offer this type of commodity. You will need to create a whole different account for your son to play. Thank you for the time you spent with investigation! Then I will need to start and rebuild my character in different account. :-( That is that. I just sad because of lost (but not wasted) time. Thanks! Best regards dd Link to comment Share on other sites More sharing options...